Research Article
Assessment of Out-Patient Waiting Time in a Dental Health Service of a Dental College: A Cross Sectional Study
Author(s):
Shubhangi Rajbhoj*
Background: The health care services provided and measures taken by the organizations to
manage and improve it, is one of the factor for patient’s satisfaction. The management of the
health care units in providing service and taking care of patient’s waiting time in outpatient
unit is also important. Patient satisfaction in dental schools and hospitals can also get affected
by the management of these factors like registration process, waiting time for the treatment etc.
Thus, the aim of the study was to analyse the outpatient waiting time of new patients attending
Sinhgad Dental College and Hospital, Pune.
Materials and method: A cross sectional analytical observational questionnaire based study was
conducted at the Sinhgad dental college and hospital in Pune over a period of two months. 180
participants wer.. Read More»
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